From answering the call to making the call: A fire chief’s journey with peer support

“We had an incident where a person lost their life in a grain bin. We all knew this farmer who lost his life. Once we left the scene, I knew it had touched all of us,” explained Chief Jeff Leuer of the West Suburban Fire District, a paid on-call department of 50 firefighters covering 50 square miles including stations in Loretto and Hamel.

“When I left the scene and was driving back to the station, I called MnFIRE and I said, ‘We just had this incident. I am concerned that I am going to have some people who are going to have to deal with this. What do I do? How do I direct them?’”

Fortunately, Jeff knew that confidential help was available 24/7 for any firefighter and their family through the MnFIRE Assistance Program, which targets emotional health and stress unique to the fire service through connection to mental health counseling and peer support.

The trained MnFIRE Peer Support specialist who answered Jeff’s call reassured him: We can help. Point them our way. What Jeff didn’t realize was that it wasn’t just his firefighters who stood to benefit from the program.

“That peer supporter from MnFIRE, they said, ‘How are you doing?’ They stopped me in my tracks,” said Jeff.

That simple question helped Jeff realize his bucket of stress and trauma was practically overflowing. After being in the fire service for 25 years, he could barely take it anymore. With the peer supporter’s reassurance and the offer to talk again, they hung up.

Jeff talked about the conversation with his wife and thought maybe that was it. But the next morning, he got a call from that same peer supporter, saying, “Good morning, Jeff. How are you doing today? It’s a new day. The sun is shining.”

From that day forward for about a month straight, the peer supporter would call or text him.

“While I didn’t go get formal, professional help, that person helped bring me from the really tough place I was at,” said Jeff. “‘We’ve got to get some of this stuff out of your bucket,’ they would say. I still get emotional.”

“MnFIRE, and the peer support, it means so much to me.”

And those firefighters Jeff referred to MnFIRE? Two of them told him how glad they were that someone reached out, that they had an excellent experience. Jeff said, “Even if they don’t get formal help, they are guided in the right direction.”

This incident wasn’t the first time Jeff or his team needed some help from MnFIRE, and it won’t be the last. Two of his firefighters recently experienced cardiac events and sought help from the Critical Illness benefit. And others sought out MnFIRE Peer Support when a fellow firefighter died unexpectedly in 2021.

Jeff’s department takes mental health very seriously. And talking about it, he believes, makes it easier for people to reach out when they need it.

“I have had struggles. Still today, if something comes up, I’m not afraid to give a call and talk to someone,” Jeff said. “By firefighters hearing the chiefs say, ‘I had a problem. I needed help. I reached out and it helped.’ It makes it okay for them to give a call. It’s for firefighters, and it’s for chiefs, too.”

Confidential help is available over the phone or online, anytime for any Minnesota firefighter and their family through the MnFIRE Assistance Program. For more details or for help, call 888-784-6634 or click here.

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1 day ago

MnFORE 2025 was a swinging success, and we're still amazed at how all of our golfers, volunteers and sponsors showed up to support Minnesota firefighters.

Enjoy these smile-filled snapshots from the day! 📸⛳
... See MoreSee Less

MnFORE 2025 was a swinging success, and were still amazed at how all of our golfers, volunteers and sponsors showed up to support Minnesota firefighters. 

Enjoy these smile-filled snapshots from the day! 📸⛳Image attachmentImage attachment+Image attachment

The 2025 MnFORE Golf Tournament was full of celebration, camaraderie, and chipping in to support a cause we all care about. Golfers, volunteers and sponsors – your participation makes immeasurable impacts in the lives of our state's firefighters. Thanks for an un-fore-gettable day! 🏌️ ... See MoreSee Less

The 2025 MnFORE Golf Tournament was full of celebration, camaraderie, and chipping in to support a cause we all care about. Golfers, volunteers and sponsors – your participation makes immeasurable impacts in the lives of our states firefighters. Thanks for an un-fore-gettable day! 🏌️Image attachmentImage attachment+7Image attachment

Last but not least, we recognize our MnFORE Premier Hole Sponsors:

Heiman Fire Equipment
Meuser, Yackley & Rowland Law Office
TSR Injury Law
Arko Companies
Optum
Restorations by Highmark
The Parr McKnight Wealth Management Group
PRO Network

Thanks to all of our 2025 sponsors for making MnFORE a fantastic event for all to enjoy, and most of all, for supporting our state's hometown heroes. See you tomorrow! 🏌️
... See MoreSee Less

Last but not least, we recognize our MnFORE Premier Hole Sponsors: 

Heiman Fire Equipment 
Meuser, Yackley & Rowland Law Office 
TSR Injury Law 
Arko Companies 
Optum 
Restorations by Highmark
The Parr McKnight Wealth Management Group 
PRO Network 

Thanks to all of our 2025 sponsors for making MnFORE a fantastic event for all to enjoy, and most of all, for supporting our states hometown heroes. See you tomorrow! 🏌️

Next, we acknowledge our Driving Range & Cart Sponsors, Farmington Firefighters Relief Association and MacQueen Emergency Solutions! MnFORE wouldn't be the same without you, and we are thankful for your dedication to the health and well-being of Minnesota firefighters. ⛳ ... See MoreSee Less

Next, we acknowledge our Driving Range & Cart Sponsors, Farmington Firefighters Relief Association and MacQueen Emergency Solutions! MnFORE wouldnt be the same without you, and we are thankful for your dedication to the health and well-being of Minnesota firefighters. ⛳

Thanks to our Meal Sponsors, Lindstrom Restoration and MESFire, for keeping us fed and nourished at MnFORE! On top of funding the day's food, your year-round commitment to Minnesota firefighters is admired and appreciated. 🧑‍🚒 ... See MoreSee Less

Thanks to our Meal Sponsors, Lindstrom Restoration and MESFire, for keeping us fed and nourished at MnFORE! On top of funding the days food, your year-round commitment to Minnesota firefighters is admired and appreciated. 🧑‍🚒
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