Sauk Centre firefighter and EMT Andrea Kerfeld has been in the fire service for 15 years and is a recent addition to the MnFIRE Peer Support team. Andrea and her fellow peer supporters are a crucial support system for Minnesota’s 20,000 firefighters and their families. They provide free and confidential support to their colleagues experiencing personal, emotional or work-related problems.

Andrea shared about her time as a MnFIRE peer supporter and why she finds it incredibly rewarding to help her fire service brothers and sisters prioritize their mental health.

Tell us a little about yourself, your history with the fire service and who you are outside of your role as a firefighter?

I am a lifelong Sauk Centre resident. I’ve been married to my husband Kelly for 23 years. We have three adult daughters, Greta (22), Ellen (20) and Ava (19). My hobbies include gardening, cheering on the Minnesota Twins, and drinking coffee/socializing with friends. My full-time career is a 911 Dispatcher for the Douglas County Sheriff’s Department in Alexandria, MN. I’ve been dispatching for eight years.

My journey in the fire service began a little differently than most, I would guess. As a staff writer for the local newspaper at the time, I thought it would be fun to do a ride-along with the fire department to write a more interesting story for our October Fire Prevention special edition. For approximately six months, I was given a pager and allowed to observe call responses, as well as the department’s meetings and drills. I was hooked! The experience very much reminded me of my time in the Minnesota Army National Guard, as I’d recently completed my eight-year enlistment in the military. I joined the department in March of 2010, becoming the first woman firefighter in Sauk Centre history.

Why did you become a MnFIRE peer supporter?

I am also a member of the Douglas County Sheriff’s Office peer support team. Our clinician who leads our team for the County told me about MnFIRE and their peer support program. I very much enjoy my role in peer support and understood the need for more resources in the fire service. I became a peer supporter to help bring awareness to my fellow firefighters of the importance of taking care of their mental health and to help normalize conversations about mental health.

What have you found to be rewarding about your role as a peer supporter?

Learning that we all struggle. While all struggles may not be the same, many of our fears, anxieties and stressors are. I think people often feel they are the only ones experiencing something, so they keep it to themselves out of fear of being judged. When in reality, we all have more in common than not.

What is the most surprising part of being a peer supporter?

While a traumatic call or event may be the trigger or tipping point, it’s hardly the sole reason we may need to reach out for some extra support. Regardless of what we face on the fire/rescue scene, life still goes on! Marriages and relationships still need attention, kids need to be cared for, finances need to be managed, etc. I find it’s usually a combination of stressors that overwhelm a person.

For others who may want to join MnFIRE’s Peer Support program, what qualities make a good peer supporter?

I believe trust is the biggest and most important quality. If people can’t trust you to keep their conversations private, you won’t succeed. The other thing is just being a good listener. You don’t have to have all the answers or the right words. You just need to be able to listen with a compassionate heart and understanding ear.

What practices do you engage in to keep yourself mentally healthy?

I am a big believer in the “you can’t pour from an empty cup” philosophy. I try to be very conscious of my time and where it’s spent and in maintaining a healthy work/life/home balance. Saying “no” is an art I’ve only recently begun to master! Time alone, in complete silence, is a must for me. My faith is also central to my well-being. Spending time in prayer or listening to worship music is my medicine.

What do you believe is the number one thing your fellow firefighters should do to improve their mental health?

Recognize your need to address and maintain it. If you have a brain, you must be mindful of your mental health. Just like you exercise or tend to any other part of your body, realize your brain needs care and attention as well. And it’s not a contest to see who can handle the most! Especially in a male dominated industry, guys like to shoulder more than their fair share. But we can only hold so much. Having a confidential conversation with a member of the Peer Support team may be all you need to get things out in the open, process them and feel better.

What do you see as the most valuable component of the Hometown Heroes Assistance Program (HHAP)?

The awareness it brings to issues. We can’t correct problems unless we know about them.

Anything else you’d like to add?

As firefighters, we wouldn’t hesitate to help someone in physical danger. It’s what we do! But don’t hesitate to help someone who’s struggling mentally, either. If you see someone acting out of character, making off comments, or withdrawing, reach out. A simple text can go a long way in helping someone realize they are not alone.

Help is just a call away

MnFIRE Peer Support is a safe, confidential space to talk about what you’re going through with someone who gets it. Minnesota firefighters and their family members can get connected with a peer supporter by calling our 24-hour helpline at 888-784-6634, and selecting option 2.

Kyle Bode has been in the fire service for more than 20 years and he’s a proud MnFIRE peer supporter. Peer supporters like Kyle are a crucial support system for Minnesota’s 20,000 firefighters and their families. They provide free and confidential support to their fire service brothers and sisters experiencing personal, emotional or work-related problems.

We sat down with Kyle to hear more about his experience with MnFIRE Peer Support and how he shows up for fellow firefighters by offering a listening ear.

Tell us a little about yourself, your history with the fire service and who you are outside of your role as a firefighter.

I was recruited by Saint Paul Fire Department’s fire chief at the gym. I had completed active-duty military and I was going to college and working at the gym. I had no clue what I was going to do. It sounded interesting so I applied for the upcoming Saint Paul test. I really didn’t expect to get hired. I remember taking the written test with 3,500 people at the RiverCentre and feeling like I didn’t have a chance. I was hired in the first class off of that list. While I waited for the academy, I was hired as a volunteer for the White Bear Lake Fire Department, where I served for a little over a year. I also served as an Air Force Reserve firefighter for 16 years and retired from the military in 2022.

I live in Blaine with my wife and four kids, ages 4, 8, 12 and 13. Outside of the fire department, most of my time is spent with my family. My wife owns a dance studio, so that also keeps me busy. I enjoy physical challenges and have competed in many marathons, a couple of Ironman Triathlons and also some long-distance rucking events. I prioritize my physical health because it helps me a lot with my mental health.

Why did you become a MnFIRE peer supporter?

I spent several years struggling with my mental health and substance abuse. In 2022, I checked into a first responder treatment facility where I was treated for alcohol abuse and PTSD. I learned so much during that time including better ways to keep myself healthy both mentally and physically. It didn’t take me long to realize that I wasn’t alone. Once I was able to get myself in a healthier space, I realized many of my peers were having similar struggles. In my experience, it is tremendously helpful to be able to talk to another person who has gone through what you are going through, so I pursued becoming a MnFIRE peer supporter.

What is the most rewarding part of being a peer supporter?

I think just being there for another person, so they don’t feel like they are going through it alone. It’s also extremely rewarding to witness and be a part of someone’s journey to feeling better and finding a healthier place in their life.

What is the most surprising part of being a peer supporter?

Unfortunately, I think the most surprising part for me has been witnessing firsthand how many of my peers are struggling. There is a silver lining though, because I have been able to witness some pretty incredible change during that time.

What do you see as the most valuable component of the MnFIRE Hometown Heroes Assistance Program?

The program helps remove a lot of barriers. It makes it much easier for those who need help to get the help. I have sat with peers who have called the hotline and have gotten set up with a therapist, for free, that same day. MnFIRE has done the work and vetted the mental health professionals, so you get connected with the right person. I have used the HHAP and I find it very helpful.

What two suggestions would you share with every Minnesota firefighter to improve their mental health?

I think the most important thing that I would share is that it’s OK to ask for help. We all sign up to do this dangerous job, but the bravest individuals that I have seen are the ones who admit that they are not OK and need help. I also think it’s important to make diet and exercise a priority. I can’t stress enough how much it helps with our mental health. It’s the number-one medicine for our well-being, and it’s free!

Anything else you’d like to add?

In the span of eight years, I tragically lost two of my brothers from the Saint Paul Fire Department to suicide. This heart-wrenching experience underscores the urgent need for anyone grappling with their mental health to reach out for help. Remember, you are not alone. Your loved ones and those around you genuinely care and want to support you. Don’t hesitate to seek assistance.

See more stories like this in our 2024 Taking the Lead impact report.

Help is just a call away

MnFIRE Peer Support is a safe, confidential space to talk about what you’re going through with someone who gets it. Minnesota firefighters and their family members can get connected with a peer supporter by calling our 24-hour helpline at 888-784-6634.

Our trained Peer Support network is made up of firefighters and firefighter family members of all ranks and backgrounds from across the state, and they’re a crucial lifeline to Minnesota’s 20,000 firefighters and their families – from coping with difficult calls to talking through life problems like divorce or a death in the family.

Jen Elleraas, captain and training officer for Garrison Fire & Rescue, is one of those dedicated MnFIRE peer supporters. Here’s our recent interview with Jen where we learned more about the process of getting connected with a peer supporter:

Tell us a little about yourself, your history with the fire service and who you are outside of your role as a firefighter.

I have been a firefighter with Garrison Fire & Rescue since 2019. It’s a rural, paid on-call fire department in Central Minnesota. I also serve as an EMT on the department and casually for an ambulance service. Serving my community as a first responder is one of my greatest honors and has quickly grown into one of my strongest passions. My full-time career has been working in the human services industry for over 20 years. In my free time, I love lake life and spending time with my family and friends.

Why did you become a MnFIRE peer supporter?

Firefighters are servant leaders in their communities answering the call to help others on their worst day. I’m humbled by the honor and privilege to be here to answer the call from a fellow firefighter. Being a peer supporter creates an instant connection because we speak the same language, experience similar things and can relate on the same level. Trauma and grief need a witness and I’m honored to walk beside a fellow firefighter who is bravely traveling on their journey.

What is the most rewarding part of being a peer supporter?

It’s rewarding to support a fellow firefighter and I’ve learned so much from the amazing humans I’ve had the privilege to meet. I am always in awe of the resilience, courage, compassion and commitment of firefighters, who answer the call and put their life on the line before others. It is true bravery when a firefighter answers their own call and reaches out to invest in their emotional well-being.

What is the most surprising part of being a peer supporter?

It’s surprising how much the timeline of connection can vary when supporting my fellow firefighters. Sometimes we connect for a few weeks to talk through a specific incident, and another time I supported a peer for over a year. It is a person-centered approach to benefit the specific needs of that firefighter. There is no timeline or specific commitment. If I am not the right peer match for a firefighter, the firefighter can switch – no questions asked. If a firefighter needs a higher level of care, MnFIRE offers professional counseling sessions at no cost. This program is truly focused on the firefighter to protect and prioritize their emotional health in alignment with MnFIRE’s mission.

What do you see as the most valuable component of the MnFIRE Hometown Heroes Assistance Program?

The program provides vital resources to firefighters in the research-driven areas we need most including cardiac, cancer and emotional health. It provides resources to help fill the gaps for firefighters who experience one of these industry-proven hazards. The Peer Support program is unique, pairing Minnesota firefighters with someone who shares similar experiences, creating an instant connection and trust to be able to open up on the tough stuff we face on and off the fireground.

What two suggestions would you share with every Minnesota firefighter to improve their mental health?

1.) Health is all tied together. Firefighters are often sleep-deprived, trying to grab meals on the go while we balance our family, jobs and relationships. We have to be intentional about our health. Exercise, healthy foods, hydration, laughter and sleep all play a critical role in our emotional well-being. 2.) If you see a fellow firefighter struggling, have the courage to have a conversation. The MnFIRE call line is a quick, easy way to connect someone with resources. The hardest part is making that initial call, so let’s encourage each other to make it. I promise it gets easier from there. We should be spreading the word of MnFIRE like wildfire. It is free, confidential and safe for any firefighter in Minnesota. No one fights fire alone.

See more stories like this in our 2024 Taking the Lead impact report.

Help is just a call away

MnFIRE Peer Support is a safe, confidential space to talk about what you’re going through with someone who gets it. Get connected with a peer supporter by calling our 24-hour helpline at 888-784-6634.

“We had an incident where a person lost their life in a grain bin. We all knew this farmer who lost his life. Once we left the scene, I knew it had touched all of us,” explained Chief Jeff Leuer of the West Suburban Fire District, a paid on-call department of 50 firefighters covering 50 square miles including stations in Loretto and Hamel.

“When I left the scene and was driving back to the station, I called MnFIRE and I said, ‘We just had this incident. I am concerned that I am going to have some people who are going to have to deal with this. What do I do? How do I direct them?’”

Fortunately, Jeff knew that confidential help was available 24/7 for any firefighter and their family through the MnFIRE Assistance Program, which targets emotional health and stress unique to the fire service through connection to mental health counseling and peer support.

The trained MnFIRE Peer Support specialist who answered Jeff’s call reassured him: We can help. Point them our way. What Jeff didn’t realize was that it wasn’t just his firefighters who stood to benefit from the program.

“That peer supporter from MnFIRE, they said, ‘How are you doing?’ They stopped me in my tracks,” said Jeff.

That simple question helped Jeff realize his bucket of stress and trauma was practically overflowing. After being in the fire service for 25 years, he could barely take it anymore. With the peer supporter’s reassurance and the offer to talk again, they hung up.

Jeff talked about the conversation with his wife and thought maybe that was it. But the next morning, he got a call from that same peer supporter, saying, “Good morning, Jeff. How are you doing today? It’s a new day. The sun is shining.”

From that day forward for about a month straight, the peer supporter would call or text him.

“While I didn’t go get formal, professional help, that person helped bring me from the really tough place I was at,” said Jeff. “‘We’ve got to get some of this stuff out of your bucket,’ they would say. I still get emotional.”

“MnFIRE, and the peer support, it means so much to me.”

And those firefighters Jeff referred to MnFIRE? Two of them told him how glad they were that someone reached out, that they had an excellent experience. Jeff said, “Even if they don’t get formal help, they are guided in the right direction.”

This incident wasn’t the first time Jeff or his team needed some help from MnFIRE, and it won’t be the last. Two of his firefighters recently experienced cardiac events and sought help from the Critical Illness benefit. And others sought out MnFIRE Peer Support when a fellow firefighter died unexpectedly in 2021.

Jeff’s department takes mental health very seriously. And talking about it, he believes, makes it easier for people to reach out when they need it.

“I have had struggles. Still today, if something comes up, I’m not afraid to give a call and talk to someone,” Jeff said. “By firefighters hearing the chiefs say, ‘I had a problem. I needed help. I reached out and it helped.’ It makes it okay for them to give a call. It’s for firefighters, and it’s for chiefs, too.”

Confidential help is available over the phone or online, anytime for any Minnesota firefighter and their family through the MnFIRE Assistance Program. For more details or for help, call 888-784-6634 or click here.

To Our Minnesota Fire Service Sisters and Brothers:

Everyone at MnFIRE joins the entire state as we mourn the loss of Burnsville firefighter/paramedic Adam Finseth and police officers Paul Elmstrand and Matthew Ruge in yesterday’s tragedy. During this difficult time, please remember that the full resources of the MnFIRE Assistance Program are available to all Minnesota firefighters and their families.

Confidential help – including connection to no-cost mental health care and peer support – is available anytime for any Minnesota firefighter and/or their family. Phone lines are answered 24/7 by Master’s-level trained mental health professionals who provide confidential support, guidance and mental health resources.

For immediate, 24/7 support call 888-784-6634.

Any member of a firefighter’s household can use these important Hometown Heroes Assistance Program (HHAP) resources. Each firefighter and/or their family members can access up to five counseling visits a year (additional support is available as needed). Firefighters are also matched with a member of MnFIRE’s team of trained peer supporters who know firsthand the difficulties firefighters face and are well-equipped to walk alongside a firefighter in need as they navigate their situation.

If you’d like to talk, we’re here.

For more information or for help, call 888-784-6634 or visit liveandworkwell.com, access code: MnFIRE.

Mental health conditions affect people of all ages, backgrounds and lifestyles in all kinds of ways. In fact, about one in five people globally live with a mental health condition. For firefighters, the rates are even higher than the general population – particularly in the areas of sleep disorders, depression, substance abuse, post-traumatic stress injury and suicidal ideation/action.

And too many of these firefighters are suffering in silence.

Mental health conditions are treatable illnesses. Yet, despite how common mental health concerns and conditions are, stigma persists. And most people don’t seek help.

Here are seven ways you can help stop stigma, so people feel safer and more comfortable getting the help they may need:

Be kind

A simple rule of thumb is to remember people are people, not conditions. Treating people with kindness and compassion can go a long way toward creating a welcoming, supportive environment.

Study the facts

There is a lot of bad information out there. Check your source before you repeat or repost a tidbit off the internet. It may not be accurate. Consider the motivation behind a dramatic portrayal on a TV show before assuming it’s credible. Educate yourself, so you can help set the record straight. It’s best to start with legitimate resources that are committed to raising awareness and mobilizing support for mental health. The World Health Organization is a great example. Learning about common conditions, like depression, anxiety disorder, post-traumatic stress disorder and others, will help you spread good information.

Be an ally

Encourage respect and dignity for all people. If you hear someone saying hurtful or false things about mental health concerns or conditions, politely speak up and address it.

Talk openly about mental health

Listen respectfully and invite open conversation about the importance of mental health and well-being. People should not feel ashamed or reluctant to get the benefit of professional help.

Foster understanding

Encourage yourself and those you influence to view mental health just as you would physical health. If, for example, a friend sprained an ankle or broke an arm, you would encourage them to seek medical attention. The same should be true for mental health conditions.

Share your own experience

If you have personal experience with mental illness, consider telling others about it. Sharing your story can foster understanding and provide perspective. The MnFIRE Peer Support program provides a confidential outlet for firefighters to share what they’re going through with someone who understands.

Get involved

Around the world, people are working hard to improve mental health care perceptions, systems and policies. There are many ways to show support. Make sure you post only accurate information on your social media. Drive a friend to a therapy appointment. Make your vote count in local elections. Donate time or money to an advocacy organization like MnFIRE. Every show of support helps normalize the conversation around mental health and wellness.

The emotional and disturbing calls we go on can stick with us – and it’s important to recognize how the stresses of the job can negatively impact our mental health. MnFIRE’s emotional wellness training can help your department de-stigmatize talking about mental health, as well as provide practical information around how to properly debrief after a difficult call, ways to maintain emotional well-being and what resources are available for those who need help.

Confidential peer support and mental health resources are available to Minnesota firefighters and their families for free through the MnFIRE Assistance Program. For more details or for help, call 888-784-6634 or visit mnfireinitiative.com/hhap/#MAP.

Repurposed from MnFIRE Assistance Program partner, Optum.

 

Sources

American Psychiatric Association, “Stigma, Prejudice and Discrimination Against People with Mental Illness.”
psychiatry.org/patients-families/stigma-and-discrimination Accessed July 17, 2023.

BetterHealth Channel, “Stigma, discrimination and mental illness.”
betterhealth.vic.gov.au/health/servicesandsupport/stigma-discrimination-and-mental-illness#challenging-stigma-associated-with-mental-illness. Accessed July 17, 2023.

Mind, “Mental health problems – an introduction.”
mind.org.uk/information-support/types-of-mental-health-problems/mental-health-problems-introduction/stigma-misconceptions/. Accessed July 17, 2023.

NAMI, “Pledge to be stigmafree.”
nami.org/Get-Involved/Pledge-to-Be-StigmaFree. Accessed July 17, 2023.

MnFIRE’s peer supporters are a crucial lifeline to Minnesota’s 20,000 firefighters and their families. By matching firefighters with someone who has experienced similar struggles, we’re making it easier for folks to get the emotional support they need, while reducing the stigma around talking about mental health and suicide that has historically pervaded the fire service.

But who are these peer supporters, and what is it actually like when you call them?

We sat down for an interview with Jim Salentine, a retired Minnesota firefighter and active peer supporter, to give you another glimpse at the dedicated people behind our Peer Support program.

Tell us a little about yourself, your history with the fire service and who you are outside of your role as a firefighter?

I became a firefighter in 1992, then had a gap and came back in 2018. I’m an honor guard member. My first career was in the computer business. I retired in 2018 and prayed about what I want to do when I grow up. I made a pretty big career change from computers/systems to health care. I’m currently working in homecare as the CEO of New Dimensions Home Health Care, so very blessed to try and make someone’s day a little better.

I’m very involved with my church and on a couple of committees, and I coach basketball. My wife is my best friend; we’ve been married since 1986. We have a white Samoyed named Shiloh. I take great pride in taking care of myself both physically and mentally.

My whole goal is to give someone a four-letter word that is huge and it’s called “HOPE.”

Why did you become a MnFIRE peer supporter?

Because I truly believe the opportunity to make a difference in people’s lives is what it’s all about. Everyone has a story, and they need to be heard, valued, respected and cared for.

What is the most rewarding part of being a peer supporter?

Spending time listening to people – really listening – being so thankful and saying, ‘WOW, I’ve never felt so good talking to someone about my struggles and issues. I thought it was just me and not being strong.’ I say that’s why God gave us two ears and one mouth – we’re supposed to spend twice as much time listening.

What is the most surprising part of being a peer supporter?

I wasn’t sure I had any other expectations of being a peer supporter, other than the blessings that I’ve received. Meeting people where they’re at and being a confidential resource that cares about and loves them.

What do you see as the most valuable component of the Hometown Heroes Assistance Program (HHAP)?

I first became a firefighter back in 1992, and I can say that I wish the HHAP would have been around then. It’s unreal all the support that someone in need can get now. The other thing that is amazing, no issue is too small nor big. You never know when a firefighter is in need of someone who understands. It’s a safe place to know you’re not alone and so many people care about you.

What advice would you give to a firefighter who is looking to improve their mental health?

What you’re experiencing isn’t unusual, you’re not alone. Spend time each day to take care of yourself, eat, sleep, exercise, pray and practice mindfulness.

How to access MnFIRE Peer Support

Call our 24-hour hotline at 888-784-6634. All calls are answered live, 24/7, by experienced mental health professionals, and they can match you with a peer supporter who has had similar life experiences. You can also get connected with a peer supporter using the new MnFIRE PeerConnect app.

Learn more about all of the emotional trauma resources available to Minnesota firefighters and their families at no cost to them on our MnFIRE Assistance Program page.

Our peer supporters are the backbone of the MnFIRE Assistance Program. By matching firefighters with someone who has experienced the same struggles, we’re making it easier for folks to get the emotional support they need while reducing the stigma around talking about mental health and suicide that has historically pervaded the fire service.

But who are these peer supporters, and what is it actually like when you call them?

We sat down for an interview with one of our MnFIRE peer supporters, Angeline (Ange) Appelholm from the South Metro Fire Department, so you can get a glimpse into the people behind this important, life-saving Peer Support program.

Tell us a little about yourself, your history with the fire service and who you are outside of your role as a firefighter?

I currently work in the prevention division at South Metro Fire Department, where I’ve been for 10 years — with the first eight years working on the streets. I joined MnFIRE in 2020 and also volunteer with the Metro CISM team. Outside of my role in the fire industry, I have been married to my husband for eleven years and we have two small kids who keep us busy. The warmer months are spent outdoors, and I love to travel! Health and wellness are extremely important to me, and you can find me in the yoga studio when I have free time.

Why did you become a MnFIRE peer supporter?

After seeing one of my own members at my department battling mental health issues, it became apparent to me that those of us in the industry needed to be the ones making the change and I wanted to be a part of it. MnFIRE was the perfect place for me to start that journey.

What is the most rewarding part of being a peer supporter?

The most rewarding part for me is making a connection with someone who I maybe would have never met before. Part of MnFIRE’s process is connecting you with like-minded people or putting you in touch with someone who has been in your shoes. Even though I’m the peer supporter, the connection goes both ways for me. The fire industry is unique and not easily understood by those not in it and this is a great opportunity for our industry to come together as one big family.

What is the most surprising part of being a peer supporter?

The most surprising aspect for me is that there are so many others out there who have walked a similar path as I have. When you utilize the Peer Support side of MnFIRE, they aim to pair you with someone who has shared experiences. I think this is one of the many reasons that MnFIRE is so successful.

What do you see as the most valuable component of the MnFIRE Hometown Heroes Assistance Program (HHAP)?

I truly think the mental health resources of the HHAP are the most valuable. Mental health in our industry has been overlooked for so long and having something in place for past, current and future generation firefighters is only going to help make this a more sustainable career. No one in the fire industry needs to carry their burdens alone and MnFIRE has made it possible to access mental health care comfortably.

What two suggestions would you share with every Minnesota firefighter to improve their mental health?

MnFIRE has done a great job at teaching the fire industry the signs and symptoms of mental and emotional distress. Some of these signs and symptoms can sneak up on you so just paying attention to what your body needs at the moment is really important. Shift work makes it hard but sticking to a routine as best as possible is so beneficial for our mental health. Also, having your support network intact will be so valuable to you as a firefighter. Having at least one or two people who you trust and who are available at any given hour is essential.

Want to talk to a peer supporter?

Call our 24-hour hotline at 888-784-6634. All calls are answered live, 24/7, by experienced mental health professionals, and they can match you with a peer supporter who has had similar life experiences. You can also get connected with a peer supporter using the new MnFIRE PeerConnect app.

Firefighting is a strenuous job – physically, mentally and emotionally. Call after call, year after year, the stress can add up and lead to detrimental effects, especially for a firefighter’s mental health. According to the Centers for Disease Control and Prevention (CDC), 13% of firefighters screened positive for Post-Traumatic Stress Disorder (PTSD). 53% screened positive for both anxiety and depression separately.

With the Minnesota Firefighter Initiative (MnFIRE), help is out there. In fact, it’s at your fingertips with the MnFIRE PeerConnect app. In May, the MnFIRE PeerConnect app launched as yet another free health and wellness resource for Minnesota firefighters and their families. It was developed in partnership with First Response Mental Health, an organization that specializes in the stressors that first responders are exposed to, and the support systems in place to protect and support them.

The app, now available to download from both the Apple App Store and Google Play by searching “MnFIRE PeerConnect”, provides users the ability to easily request confidential Peer Support in two easy ways: immediately dial in or request a call back.

Unique to this platform is the opportunity to preview peer supporter profiles and personally select the person you’d like to talk to directly. While all of MnFIRE’s trained peer supporters are ready to lend a listening ear or offer support, this selection can make all the difference in the comfort level of a firefighter asking for help.

In addition, the app serves up a unique feed of firefighter health and wellness information. When you download the app, you immediately gain access to a library of articles and resources focused on improving firefighter health and wellness, all curated and created by MnFIRE’s knowledgeable experts.

The MnFIRE PeerConnect app is another step towards reducing the stigma of asking for help in the fire service. Talking about the challenges we face is not something to be ashamed of, but rather a proactive measure to better health. If you or a firefighter you know is working through a tough time at work or at home and needs someone to talk to who gets it, tell them “there’s an app for that.”

You can also contact MnFIRE’s Peer Support service directly via phone at 1-888-784-6634. Calls to the Peer Support hotline are answered live, 24/7, through PRO Network’s HIPAA-compliant answering service, and their experienced roster of masters-level mental health professionals will work to connect individuals with peer supporters and get them the help they need. No matter if you call or use the app, connecting with the MnFIRE Peer Support team can make all the difference on the path to better mental health and well-being.

To learn more, visit the PeerConnect App page.

From the anticipation of beginning a new year to adjusting to whatever else life throws at you, the holiday season can be stressful for many people, but for firefighters and first responders especially so thanks to icy road conditions; increased cooking, heating and electrical hazards; and more.

As you’re celebrating the season with fellow first responders, loved ones and friends, it’s important to stay in touch with how you’re feeling mentally and emotionally, especially after a tough or traumatic call. Here are seven ways to guard yourself against and alleviate potential stressors, during this holiday season and year-round:

1. Be realistic – and optimistic
   You are one person with 24 hours in a day. Avoid putting pressure on yourself to be perfect. Instead, make goals about doing the best you can. Also, look for reasons to be positive. Inviting yourself to take pride in your personal and professional accomplishments, however small they may feel, can go a long way in helping you feel energized and motivated.
2. Set boundaries
   Resist the pressure or urge to make yourself available at all hours for all people. Trying to fit too much into one day can make you less effective and eventually lead to exhaustion. Do what you can to organize your time and tasks, so you’re focusing on the highest priorities first and most. For example, divide errands or chores into “must-do’s,” “could-do’s” and “no-need-to’s” where possible.
3. Take time for yourself
   Make sure to take time for yourself – even if it’s just a few minutes or an hour or two. Also, give yourself permission to decline requests for extra shifts or social invites. Giving yourself downtime to recharge can ultimately help you be more positive and productive overall.
4. Try to limit distractions
   Aim to limit distractions and focus your time and attention on one task at a time. Although it can be difficult to know when the next call will pull you away, dedicating certain hours in the day to one task at a time – such as checking your phone notifications or setting aside time to put on headphones and decompress after a shift – can help you feel more focused and at ease.
5. Take a break
   Relaxation is the natural countermeasure for stress, so do your best to take breaks to help you refresh and recharge. Even short breaks help improve your mood, performance and well-being. Also, schedule in activities you enjoy. When it comes to taking a break, it doesn’t matter what you do, so much as that you do take the opportunity to rejuvenate. If you do feel intensely stressed, consider using relaxation techniques like deep breathing, mediation, yoga or whatever else helps slow your breathing and heart rate to regulate your nervous system and bring you back to equilibrium.
6. Take care of your health
   Even when your schedule heats up, make time for regular exercise, getting enough sleep and eating nutritious foods. All of these can help you be more resilient to stress and feel better overall.
7. Reach out
   Having a solid support system among co-workers and loved ones can help you ultimately feel less stressed and be more productive. In a moment of high stress, having someone to listen to what you’re going through can help calm you down or cool off and reset. Plus, maintaining positive friendships generally correlates to mental health and happiness. That’s because healthy friendships can help keep your spirits up, give you a sense of connection, and improve your self-confidence, among other benefits. Take advantage of peer support and free counseling visits through the Hometown Heroes Assistance Program. Get confidential support and speak to someone who gets it and understands the full experience and challenges of being in the fire service.

For more details or for help, call 888-784-6634 or visit mnfireinitiative.com/hhap/.

Repurposed from MnFIRE Assistance Program partner, Optum